Privacy Policy

Last updated: April 6, 2026

1. Introduction

ReactorDSP ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, purchase our products, or use our services.

By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

Account Information

When you create an account or make a purchase, we collect information you provide directly, including:

  • Name and email address
  • Password (stored in hashed form only)
  • Purchase and order history
  • License keys and activation records

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the site
  • Referring URL

Plugin Activation Data

When you activate a plugin license, we collect basic hardware identifiers to manage your activations. This data is used solely for license verification and is not shared with third parties.

3. How We Use Your Information

We use the information we collect to:

  • Process purchases and deliver products
  • Manage your account and license activations
  • Provide customer support
  • Send order confirmations and product updates
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Cookies

Our website uses cookies to maintain your session, remember your preferences, and improve your browsing experience. These are essential cookies required for the website to function properly (e.g., keeping you logged in, managing your shopping cart).

You can configure your browser to refuse cookies, but some features of the website may not function correctly without them.

5. Third-Party Services

We use the following third-party services to operate our business:

  • Payment processing — Your payment information is handled directly by our payment provider. We do not store credit card numbers or payment details.
  • Cloud hosting — Our website and product downloads are hosted on Microsoft Azure infrastructure.

We do not sell, trade, or rent your personal information to third parties. We only share data with service providers who need it to perform services on our behalf, and they are contractually obligated to protect your information.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes (e.g., purchase records for tax obligations).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All communication with our website is encrypted using TLS. Passwords are stored using industry-standard hashing algorithms. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request a copy of your data in a portable format
  • Object to processing of your personal data

To exercise any of these rights, contact us at reactordsp@gmail.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, contact us at reactordsp@gmail.com.